As correctional officers, we owe it to ourselves, our peers, and the communities we serve to embody strong, effective leadership. In a profession where safety, structure, and human interaction are critical, quality leadership isn’t just a bonus — it’s essential. Good leaders build camaraderie, improve morale, and enhance cooperation among staff, all while maintaining order and discipline among inmates.
Correctional officers are tasked with maintaining the safety and security of correctional facilities, managing inmate behavior, writing clear reports, and making quick, sound decisions under pressure. These responsibilities demand more than just following protocol — they require leadership traits that foster teamwork, resilience, and communication. Whether these qualities come naturally or are developed over time, they are key to thriving in one of the most demanding roles in public safety.
Explore the top leadership traits that help correctional officers succeed and how embracing these traits can set you apart in your career.
Correctional officer top leadership traits
Successful correctional officers carry certain traits that allow them to be who they are and how they do their job whether innate or learned. Here are some top leadership traits that will carry us far in our profession:
1. Excellent communication skills
It’s no secret that communication is key to successfully doing this job. Learn how to communicate effectively and learn to write reports that are clear and concise and record documentation in an appropriate manner. Communicate with your peers, whether good or bad in nature, and do so directly but diplomatically.
2. Teamwork promoter
Working together and supporting co-workers will always go further than the success of one working solely. We are in this job together. Morale improves with camaraderie and teamwork.
3. Possess practical problem-solving techniques
Good correctional officers are compelled to evaluate what is happening, assess the situation and determine the correct strategy towards a viable resolution.
4. Decisiveness
Successful correctional officers need to have the ability to handle uncertainty, the ability to process information quickly, the ability to weigh evidence with intuition and take action in a timely manner.
5. Resilience
Learn from mistakes, setbacks, or failure and use as stepping stones to learn. The ability to effectively cope with losing or failing only strengthens a leader and allows them to bounce back more efficiently over time. Failure serves as a great lesson in life and on the job.
6. Selflessness
Put the needs and interests of others before your own self-interest. Do not be a leader out of ego, for the use of your power or authority but instead to successfully manage your environment. When a leader asks someone to do something, that person knows that what is being asked is for the larger good.
7. Practice open-mindedness
Correctional officers need to have a flexible and fluid mindset to adapt to changes and new challenges, which is fostered by being open to new perspectives and ways of doing things. We have to adapt almost daily to new situations.
8. Be dedicated
By proving your commitment to your role, you will not only earn the respect of your team, but will also instill that same hardworking energy among your co-workers to be leaders. Work hard every day to halt inmates’ criminal behavior, keep the facility and staff safe and leave at the end of your shift knowing you did the best you could.
We are serving our life sentences. We spend more time at work than at home. We are there for a reason. Why not work as hard as we can, as best as we can? Why not fight for what is right and for what we believe in? Why not fight the contagiousness of negativity and lead by example using positivity? Why not work hard and be proud of being the type of leader we signed up to be? This is what separates us from mediocrity and keeps things fresh in our task-oriented world.
It’s about our survival, both physical and mental. Be the best correctional officer you can be!
This article, originally published on July 21, 2015, has been updated with a video and additional resources.