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10 red flag phrases that signal first responders are struggling with stress

Learn these crucial phrases that signal emotional struggles for first responders and how to respond with empathy

First responders face intense physical and emotional demands, making it crucial to recognize signs of stress before they escalate. Often, subtle phrases can reveal underlying struggles, signaling a need for support. In this article, we explore 10 red flag phrases that may indicate a first responder is experiencing emotional distress. By identifying these warning signs early, colleagues and leaders can foster a culture of mental health awareness, ensuring those on the front lines get the help they need.

Crucial statements

  1. Feeling overwhelmed: “I can’t catch my breath” or “It feels like the weight of the world is on my shoulders.”
  2. Feeling inadequate: “No matter what I do, it’s never enough” or “I feel like I’m always falling short.”
  3. Signs of emotional exhaustion or compassion fatigue: “I’m just so tired all the time, and it’s not just physical” or “I feel drained, like I have nothing left to give.”
  4. Indications of anxiety or hypervigilance: “I can’t stop thinking about the calls” or “I’m always on edge, waiting for the next disaster.”
  5. Feelings of isolation or being disconnected: “Nobody understands what I go through” or “I feel so alone, even in a crowded room.”
  6. Expressions of cynicism or disassociation: “What’s the point? Nothing really changes” or “I just don’t care anymore.”
  7. Signs of avoidance or withdrawal: “I don’t want to talk about work” or “I just want to be left alone.”
  8. Signs of irritability or anger: “Everything annoys me lately” or “I find myself snapping at people for no reason.”
  9. Feelings of sadness or despair: “I feel overwhelmed by sadness” or “I don’t see any light at the end of the tunnel.”
  10. Indications of guilt: “I should have done more” or “I can’t get over the things I’ve seen or done.”

These phrases indicate a need for support and may signal that a first responder is experiencing stress, burnout, or potentially more serious mental health issues like PTSD.

It is important to know that when responding to a coworker who has used one or several of the phrases, you need to be empathetic and non-judgmental.

Approach your coworker in a private and comfortable setting, when they are not on duty. This ensures they can speak openly without fear of judgment.

Let your coworker know that you care about their well-being and that you are there to listen. Avoid making assumptions or judgments about their situation.

Statements to show you care

  • “I’m here for you.”
  • “I care about you.”
  • “You’re not alone.”
  • “It’s OK to feel this way.”
  • “It’s OK to ask for help.”

And this question is key: “What can I do to help?”

It’s OK to not have all the answers – it’s even OK to say “I don’t know what to say, but I’m here for you” – but being there as a source of support can make a significant difference.

Bill Carey is the associate editor for FireRescue1.com and EMS1.com. A former Maryland volunteer firefighter, sergeant, and lieutenant, Bill has written for several fire service publications and platforms. His work on firefighter behavioral health garnered a 2014 Neal Award nomination. His ongoing research and writings about line-of-duty death data is frequently cited in articles, presentations, and trainings. Have a news tip? He can be reached at news@lexipol.com.